Technical Events Engineer
New Malden
Transport & Logistics
Annual
Permanent
The role of the Technical Events Engineer is to support Sky systems on OB's and events. With this role you will need to be able to travel across the country and abroad with Osterley being home site for all candidates. Reporting into the Studios Technical Manager, this role will strive to continually improve operational technical workflows, whilst maintaining delivery of an excellent service to our clients. You will also work closely with the Broadcast Engineers to ensure a cohesive approach between solutions and excellent technical delivery. What you'll do:
- Attend outside broadcasts and events in a support capacity, as and when business needs require.
- Liaise with outside broadcast facility companies to effectively integrate Sky equipment, including IP video kit, communication devices and graphics equipment into the OB trucks to acceptable standard in conjunction with the engineering team.
- G enerate documentation for support processes including Visio diagrams in correct format.
- Carry out server OS and hardware maintenance.
- Ensure the tasks allocated to you are carried out to a professional level in an appropriate time frame.
- Perform problem analysis and systems monitoring.
- Ensure that tasks are coordinated and communicated effectively for the hand over and back of live systems, to ensure that systems are fully operational before returning to live use.
- Ensure adequate follow up of incidents to prevent repetition of any faults and improve future system availability and team response.
- Make sure that all incidents are recorded into the Spark system in detail
- Provide timely and accurate reports of current issues and future requirements to the team manager.
- Support MCR procedures and broadcast line ups
- Assist production teams to produce high quality content by ensuring their agreed IT resources are available in a timely manner.
- Keep key production staff aware of any unavoidable issues and manage expectations and explain timeframes clearly
- Manage required escalation to specialist support teams from site.
- Set-up galleries, studios and equipment. Ensure visually and by ear that signal paths are correctly aligned. Configure systems technically to broadcast standards. "
- Match signals, colour balance and video levels by eye using the appropriate interfaces, measuring devices, and monitoring, to ensure that broadcast standards are achieved.
- Highly motivated, with a commitment to continuous self-improvement. "
- Positive and resilient with a strong work ethic. "
- Collaborative and calm under pressure
- A clear and concise communicator.
- In-depth knowledge of Broadcast Systems, IP, Graphics, AR/VR.
- Experience of providing successful technical solutions and documentation
- Knowledge of video and audio routing using current broadcast SR1 standards and experience of technical problem solving.
- Windows 10 Installation & Administration, PowerShell & VB scripting skills with a strong understanding of networking and how to debug IT problems.
- E xcellent client facing skills
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of best-in-class Sky VIP rewards and experiences
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