Senior Manager - Group Service Management - vacatures

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

We are seeking a Senior Manager of Service Introduction (SI) within our Group Service Management organisation, to lead and develop the Service Introduction f unction and team . D efine and deliver the SI strategy and vision within GSM , driving continual improve ment and ongoing maturity of the SI function. B uild collaborative relationships with senior stakeholders across the business, operational, and delivery areas acting as a 'trusted advisor', providing senior-level mentorship to consistently deliver successful readiness outcomes without impacting delivery or compromising Service Acceptance. The role will span Sky Group territories including UK, Italy, and Germany, and collaborative partnerships with our colleagues in Comcast NBCU. Ensure all new and changed services meet service acceptance criteria through early engagement with programmes, effective ma nagement throughout service delivery and managing escalations as needed. S upport the wider GSM team by leading on the annual financial planning cycle for GSM, tracking SI team recovery costs against forecasts, and securing funding for ongoing GSM support. Lead the SI team through effective demand and capacity planning, recruitment and team coaching.

Apply Now

Senior Manager

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

We are seeking a Senior Manager of Service Introduction (SI) within our Group Service Management organisation, to lead and develop the Service Introduction f unction and team . D efine and deliver the SI strategy and vision within GSM , driving continual improve ment and ongoing maturity of the SI function. B uild collaborative relationships with senior stakeholders across the business, operational, and delivery areas acting as a 'trusted advisor', providing senior-level mentorship to consistently deliver successful readiness outcomes without impacting delivery or compromising Service Acceptance. The role will span Sky Group territories including UK, Italy, and Germany, and collaborative partnerships with our colleagues in Comcast NBCU. Ensure all new and changed services meet service acceptance criteria through early engagement with programmes, effective ma nagement throughout service delivery and managing escalations as needed. S upport the wider GSM team by leading on the annual financial planning cycle for GSM, tracking SI team recovery costs against forecasts, and securing funding for ongoing GSM support. Lead the SI team through effective demand and capacity planning, recruitment and team coaching.

Apply Now

Senior Product Lead

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

Work within the 'Beyond TV' Product team to define next-generation experiences for our TV customersLead the product vision & roadmap for gaming, building out platform capabilities and partner relationships to meet key targets.Embrace and understand capabilities and processes that enable the gaming experience on Ents OS devices. As the product SME you'll lead and advocate for initiatives that deliver add value and enhance the customer experience.Collaborate closely with core product teams, globally, as well as Delivery, Architecture, Hardware, UX, Design, Development and Merchandising to manage the product life cycle and bring ideas to lifeTake ownership and accountability of large complex features and take them from discovery through to delivery and beyond.Support onboarding and launch of new partners and/or third party, owning the product relationship with the partner from initial concept to launch.Produce and use product and customer experience insights to frame and challenge hypotheses and ideas. You'll make data-led decisions and prioritisation calls while always keeping the customer experience front of mindUnderstand the competitive market, stay on top of trends and regularly weave this knowledge into day to day work

Apply Now

Senior Product Lead - vacatures

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

Work within the 'Beyond TV' Product team to define next-generation experiences for our TV customersLead the product vision & roadmap for gaming, building out platform capabilities and partner relationships to meet key targets.Embrace and understand capabilities and processes that enable the gaming experience on Ents OS devices. As the product SME you'll lead and advocate for initiatives that deliver add value and enhance the customer experience.Collaborate closely with core product teams, globally, as well as Delivery, Architecture, Hardware, UX, Design, Development and Merchandising to manage the product life cycle and bring ideas to lifeTake ownership and accountability of large complex features and take them from discovery through to delivery and beyond.Support onboarding and launch of new partners and/or third party, owning the product relationship with the partner from initial concept to launch.Produce and use product and customer experience insights to frame and challenge hypotheses and ideas. You'll make data-led decisions and prioritisation calls while always keeping the customer experience front of mindUnderstand the competitive market, stay on top of trends and regularly weave this knowledge into day to day work

Apply Now

Senior Manager - Group Service Management

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

We are seeking a Senior Manager of Service Introduction (SI) within our Group Service Management organisation, to lead and develop the Service Introduction f unction and team . D efine and deliver the SI strategy and vision within GSM , driving continual improve ment and ongoing maturity of the SI function. B uild collaborative relationships with senior stakeholders across the business, operational, and delivery areas acting as a 'trusted advisor', providing senior-level mentorship to consistently deliver successful readiness outcomes without impacting delivery or compromising Service Acceptance. The role will span Sky Group territories including UK, Italy, and Germany, and collaborative partnerships with our colleagues in Comcast NBCU. Ensure all new and changed services meet service acceptance criteria through early engagement with programmes, effective ma nagement throughout service delivery and managing escalations as needed. S upport the wider GSM team by leading on the annual financial planning cycle for GSM, tracking SI team recovery costs against forecasts, and securing funding for ongoing GSM support. Lead the SI team through effective demand and capacity planning, recruitment and team coaching.

Apply Now

Senior Manager - vacatures

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

We are seeking a Senior Manager of Service Introduction (SI) within our Group Service Management organisation, to lead and develop the Service Introduction f unction and team . D efine and deliver the SI strategy and vision within GSM , driving continual improve ment and ongoing maturity of the SI function. B uild collaborative relationships with senior stakeholders across the business, operational, and delivery areas acting as a 'trusted advisor', providing senior-level mentorship to consistently deliver successful readiness outcomes without impacting delivery or compromising Service Acceptance. The role will span Sky Group territories including UK, Italy, and Germany, and collaborative partnerships with our colleagues in Comcast NBCU. Ensure all new and changed services meet service acceptance criteria through early engagement with programmes, effective ma nagement throughout service delivery and managing escalations as needed. S upport the wider GSM team by leading on the annual financial planning cycle for GSM, tracking SI team recovery costs against forecasts, and securing funding for ongoing GSM support. Lead the SI team through effective demand and capacity planning, recruitment and team coaching.

Apply Now

Senior Product Lead at Sky - vacatures

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

Work within the 'Beyond TV' Product team to define next-generation experiences for our TV customersLead the product vision & roadmap for gaming, building out platform capabilities and partner relationships to meet key targets.Embrace and understand capabilities and processes that enable the gaming experience on Ents OS devices. As the product SME you'll lead and advocate for initiatives that deliver add value and enhance the customer experience.Collaborate closely with core product teams, globally, as well as Delivery, Architecture, Hardware, UX, Design, Development and Merchandising to manage the product life cycle and bring ideas to lifeTake ownership and accountability of large complex features and take them from discovery through to delivery and beyond.Support onboarding and launch of new partners and/or third party, owning the product relationship with the partner from initial concept to launch.Produce and use product and customer experience insights to frame and challenge hypotheses and ideas. You'll make data-led decisions and prioritisation calls while always keeping the customer experience front of mindUnderstand the competitive market, stay on top of trends and regularly weave this knowledge into day to day work

Apply Now

Senior Product Lead at Sky

Transport & Logistics

RSR - Sky

Annual

Hampton Wick (KT1 4)

Permanent

Work within the 'Beyond TV' Product team to define next-generation experiences for our TV customersLead the product vision & roadmap for gaming, building out platform capabilities and partner relationships to meet key targets.Embrace and understand capabilities and processes that enable the gaming experience on Ents OS devices. As the product SME you'll lead and advocate for initiatives that deliver add value and enhance the customer experience.Collaborate closely with core product teams, globally, as well as Delivery, Architecture, Hardware, UX, Design, Development and Merchandising to manage the product life cycle and bring ideas to lifeTake ownership and accountability of large complex features and take them from discovery through to delivery and beyond.Support onboarding and launch of new partners and/or third party, owning the product relationship with the partner from initial concept to launch.Produce and use product and customer experience insights to frame and challenge hypotheses and ideas. You'll make data-led decisions and prioritisation calls while always keeping the customer experience front of mindUnderstand the competitive market, stay on top of trends and regularly weave this knowledge into day to day work

Apply Now

Service Advisor

Transport & Logistics

Auto Skills UK

35000 Annual

Teddington (TW110)

Permanent

SERVICE ADVISOR Basic Salary - Up To £35,000 Location - Teddington Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor Take Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Meeting and greeting service customers and identifying their service requirements Updating customers with technical issues Dealing with complaints Seize opportunities for up selling products Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Must be money motivated with confidence in up selling Must be fully customer focused, presentable and professionally dressed Ability to thrive within a busy service department Full clean UK Driving Licence Please contact Kelsey Skills and quote job number: 40112

Apply Now

Vehicle Technician

Transport & Logistics

Auto Skills UK

36000 Annual

Teddington (TW110)

Permanent

VEHICLE TECHNICIAN Basic Salary - Up To £36,000 Location - Teddington A proactive, consistent and efficient Vehicle Technician with an attention to detail in all their work required for Dealership. As Vehicle Technician you will be a team player with great work ethic. Responsibilities of a Vehicle Technician Work in ranges from servicing a vehicle to general vehicle repair. Good technical skills. Skills and Qualifications of a Vehicle Technician NVQ Level 3 in Vehicle Maintenance and Repair Previous Vehicle Technician experience within the automotive industry Good attitude and a time-conscious individual Full clean UK Driving Licence Please contact Kelsey Skills and quote job number: 40109

Apply Now

Logistics and Customs Manager

Transport & Logistics

Michael Page

55000 Annual

Teddington (TW110)

Permanent

Michael Page Logistics are looking to recruit a Logistics and Customs Manager for our client in Teddington.

Apply Now

Service Advisor

Transport & Logistics

Auto Skills UK

35000 Annual

Teddington (TW110)

Permanent

SERVICE ADVISOR Basic Salary - Up To £35,000 Location - Teddington Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor Take Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Meeting and greeting service customers and identifying their service requirements Updating customers with technical issues Dealing with complaints Seize opportunities for up selling products Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Must be money motivated with confidence in up selling Must be fully customer focused, presentable and professionally dressed Ability to thrive within a busy service department Full clean UK Driving Licence Please contact Kelsey Skills and quote job number: 40112

Apply Now

Teddington Nub News

More ...

Jobs in Teddington

Sign-Up for our FREE Newsletter