Concierge and Estate Operative Role

Teddington Wharf Estate is a residential block of 3 Houses totalling in excess of 125 apartments and residents gym set alongside the Thames at Teddington Wharf is seeking to recruit a new Concierge (based in office pictured).

Location: Teddington Wharf, Teddington, UK

Position Type: Shift-based (Includes midweek days, weekends, and bank holidays, 40 hours per week)

Salary: Competitive (plus overtime opportunities)

The Ideal Candidate

We are looking for an approachable, service-oriented, reliable professional who takes pride in excellent service and maintains high standards of personal appearance and demeanor.

Exceptional Interpersonal Skills: A polite, calm, and respectful attitude when interacting with residents, visitors, and commercial neighbors. Building a working relationship with fellow concierge and on site maintenance and cleaning operative.

Practical & Tech-Savvy: Comfortable managing practical estate tasks while seamlessly navigating daily IT operations.

Proactive Problem Solver: Physically fit and ready to conduct active estate patrols, troubleshoot minor issues, and respond swiftly to onsite events

Key Responsibilities

• Security & Patrols: Conduct routine security patrols of communal areas, blocks, car parks, and the fitness suite, keeping an accurate daily occurrence log.

• Estate & Practical Management: Oversee on-site contractors, change communal lightbulbs, locate and check stopcocks, move refuse bins, and carry out seasonal grounds tasks like clearing/salting walkways and occasional plant watering.

• Resident & Visitor Services: Act as the main point of contact, safely receiving and logging courier parcels, managing lift protective curtains during removals, and monitoring the building's fire alarm systems.

• IT & Systems Operation: Monitor CCTV feeds, use patrol log software, and manage basic administrative duties via email and printing.

• Community Relations: Maintain a strong, supportive relationship with our onsite neighbours (The RNLI and The Wharf Restaurant).

Applications (CV or personal statement please) to: [email protected]