Homeless Health Link Manager

Twickenham

Healthcare & Medical

Annual

Permanent


Our client a homeless charity based in the borough of Richmond is currently seeking an experienced Homeless Health Link Manager - FTC March 2026 to join their team. Reporting into the Director of Operations you will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services.

Key responsibilities include:

  • Service Delivery: Be the lead for the service, developing relationships and links with NHS Integrated Care Boards, local authorities, substance misuse services, mental health trusts and other stakeholder services across the specified boroughs.
  • Ensure staff carry out comprehensive assessments of people referred into the service, developing engagement plans for those clients with complex mental health needs. This duty will include: conducting client risk assessments at point of entry into the service and ensuring risk plans are regularly reviewed.
  • Lead on regular case reviews for all clients across the service - working with partner agencies and other SPEAR services to effectively communicate updates on clients and any progress or issues.
  • To provide leadership to the team, line managing/supervising staff to ensure effective service delivery.

About you:

  • Extensive experience of line managing and supervising a staff team within either the homelessness, substance misuse or mental health sector.
  • Ability to produce reports for the service, with particular focus on performance reports for commissioners/funders.
  • Experience of supporting people to address their needs by the use of comprehensive assessment and case management and an understanding of involving the person in their own care, taking a person-centred approach.
  • A knowledge and awareness of homeless outreach services and practices to engage with rough sleepers.

This is an excellent opportunity for an experienced Manager with a proven track record in developing high-quality casework and conducting assessments for individuals with complex needs. The ideal candidate will possess strong leadership skills, the ability to manage a team effectively, and a talent for fostering positive relationships with colleagues, clients, the community, and external agencies. A genuine passion for supporting those less fortunate is essential for this role. For further details please contact Langton N4P Charity Recruitment specialists.

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