Fixed Term Contract - 11 months Maternity CoverWho we're looking forWe're looking for someone with a passion for communication to develop our understanding of how it feels to be an RHP customer, using feedback to develop meaningful engagement plans that improve our service and connect our communities. You'll love connecting with all types of people and be able to mobilise and bring key teams together to deliver for our customers.You'll have experience of relationship management or customer engagement, and the ability to turn feedback and insight into meaningful action plans. As part of the role will be on leading our social value and sustainable programme, experience in building strong, sustainable communities would be beneficial. Occasional weekend and evening work may be required.We're committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.When we're hiring, we look for people who connect with our KOSMIHC values:We know our stuffWe make it happenWe careYou can find a full description of our values hereFeel a connection? If this sounds like you, click and apply now!Closing date for applications is 22 March.Who we areHello. We're RHP. Our purpose is to provide safe, secure, affordable homes - opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.We were formed in 2000, and over the years have gradually extended our reach. Today we're proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.For the past twenty years, we've been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.Our employees love working for us, and we've been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.Connecting through differenceWe embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are.