Teddington residents "suffering" as THIRD food delivery service applies to set up on Princes Road

By Ellie Brown - Local Democracy Reporter

5th Nov 2021 | Local News

Zapp, a food delivery service, wants to set up on Princes Road in Teddington (Image: Richmond Council)
Zapp, a food delivery service, wants to set up on Princes Road in Teddington (Image: Richmond Council)

Families in Teddington say they are "suffering" at the hands of grocery delivery firms, as a third one is set to be approved in their area.

Quick Commerce Ltd, who own the delivery app Zapp, are applying for a 24/7 licence to operate from a premise on Princes Works, Princes Road, near Fulwell.

But residents and councillors have complained about possible noise, disruption and the location.

Local resident Luciara McAteer said: "A third business of online grocery, especially 24/7, will triple the issues we have been suffering so far."

She explained her main issues are: "Light and noise pollution from the units into residents' homes, traffic disturbance caused by ongoing delivery in large trucks to the premises at all hours of day and night, waking up children and causing major traffic disturbance and endangering pedestrians."

Another resident, Sohail Raja added: "Princes Works is not suitable for these types of businesses and should not be set up beforehand, this would avoid residents finding about these businesses via licensing applications!"

Fulwell and Hampton Hill Councillor Jonathan Cardy told Richmond Council's Licensing Sub-Committee today (August 16): "[The building] is inappropriately small for the larger vehicles that some of the other sites are using and I really appreciate that this particular operator is very sensibly limiting things to transit size vehicles, but it's also the the access road to Princes Road.

"It's a private road that doesn't have a pavement and is the only way in and out of several flats."

Zapp have since made alterations to plans, including only using electric transit vans and bikes as opposed to loud trucks that bleep in reverse.

The firm said there will only be an average of seven deliveries in the area per week.

Applicant Robert Botkai said: "I feel that we've learned from some of the issues that have arisen from the actions.

"We have adapted the conditions for this licence to reflect some of the issues."

Mr Botkai said if granted a license, he is happy to speak with residents after three and six months to hear their thoughts on Zapp.

If allowed, Zapp would follow in the footsteps of other app grocery services, Jiffy and Getir, which are also based on Princes Road.

Zapp currently operates a delivery service of groceries and alcohol ordered through its app across 21 parts of London as well as across the UK.

But it wants to expand to boroughs further out of the capital.

A decision on whether to grant the licence will be made within the next five days.

     

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