Heathrow Airport 'pandemonium' after terminal was evacuated - followed by 'crush'


8th Jul 2024 | Local News

Chaos at Heathrow Airport Terminal 2 as passengers feared missing flights amid suspicious item scare (credit: SWNS).
Chaos at Heathrow Airport Terminal 2 as passengers feared missing flights amid suspicious item scare (credit: SWNS).

Holidaymakers faced "pandemonium" at Heathrow Airport on Friday (July 5) after emergency services evacuated Terminal 2.

Passengers were furious and in fear of missing their flights - including several England fans trying to make Saturday's quarter final clash with Switzerland.

It followed reports of a 'suspicious item'.

Videos show queues of passengers as far as the eye can see and passengers reported a "crush" when the terminal was reopened.

Mark Pusey, 44, from west London, was at the airport for his journey to Leipzig, Germany, but now fears he will miss his connecting flight from Frankfurt.

He said: "They shut the terminal and nobody will tell us why.

"It is pandemonium in some of the terminals - people are running all over the place.

"There is just a complete lack of information. Nobody has said anything. Every time I ask staff a question they reply with 'I can't tell you'.

"It is chaos - lots of people are running around. There was one guy who was happy to lose his bag and try to make his flight than wait around and potentially miss it."

Heathrow said in a statement the incident was resolved, but opening the terminal seemed to cause even more chaos, Mark said.

Mark added: "When they finally opened the terminal up there was people getting crushed and stood on.

"People were leaving their partners behind to get on escalators.

"It was frantic and it just seemed like nobody was really in control or in charge.

"There were no announcements, nothing."

A Heathrow spokesperson said: "This morning [Friday] our teams worked with emergency services to respond to an incident in Terminal 2 which has now been resolved.

"We ask passengers to check with their airline if flying from Terminal 2, the rest of the airport is operating normally."


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