Temporary Accommodation Team Manager

Contract Type: Agency (Temporary) Start Date: 18 August 2025 End Date: 2 November 2025 Hours: 36 hours per week (Monday - Friday, 9:00am - 5:00pm) Client: Royal Borough of Kingston upon Thames Manager: David Hill

About the Role

Are you an experienced housing professional with strong leadership skills and a passion for supporting vulnerable households? The Royal Borough of Kingston is seeking a highly motivated Temporary Accommodation Team Manager to lead our Temporary Accommodation service during a period of transition.

You'll manage a busy frontline team responsible for the operational delivery of temporary accommodation - including hostels, dispersed leased properties, and spot-purchased units - for statutorily homeless individuals and families. This is a critical leadership role ensuring that all properties meet required standards, occupancy is maximised, and resident needs are met with dignity and care.

• Lead and manage the Temporary Accommodation team to ensure excellent service delivery, staff performance, and operational efficiency.

• Oversee property management functions including void turnaround, rent loss minimisation, health and safety compliance, and landlord relationship management.

• Collaborate with internal teams, private landlords, and partner organisations to improve outcomes for homeless households.

• Provide expert guidance on housing legislation, policies, and complex casework.

• Drive service improvements through performance monitoring, innovation, and system optimisation.

• Deputise for the Accommodation Services Lead and contribute to strategic service development.

To be successful in this role, you will have:

• Proven experience in housing or homelessness services, particularly in temporary accommodation management.

• Strong leadership and people management skills with the ability to inspire, support, and develop a team.

• In-depth knowledge of housing law, homelessness legislation, tenancy management, and safeguarding.

• Excellent organisational, analytical, and communication skills.

• Ability to work flexibly in a dynamic environment, with a focus on continuous improvement and customer care.

At Kingston, we put people at the heart of what we do. This role offers a unique opportunity to lead a service that directly impacts the lives of some of our most vulnerable residents. You'll work with a dedicated and supportive team in a council committed to innovation, inclusion, and service excellence.

Apply Now Help us shape a better future for Kingston's communities. For more information, please contact David Hill, Accommodation Services Lead.