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Front of House Assistant

Where

Claygate

Type

Permanent

Salary

Annual

Front of House Assistant

Job Location: Sandown Park

Commencing: August 2025 Reporting to: Front of House Manager Place in Organisation: Operations Team Salary: Competitive + Performance Bonus + Benefits Hours: Full time (flexible, incl. evenings & weekends)

MAIN PURPOSE OF JOB An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.

Key Responsibilities:

  • Meeting & greeting customers promptly upon arrival
  • Provide friendly and first-class customer service
  • Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
  • Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
  • Manage phone, email and face-to-face enquiries effectively
  • Ensure all Front of House and customer facing areas are always maintained and well presented
  • Provide administrative support to the Venue Management team

Requirements:

  • Hospitality or venue-based FOH experience
  • Strong communicator
  • Commercial mindset with sales experience
  • High energy and thrives in a fast-paced environment
  • Confident using Excel & Word for basic reporting
  • Flexible across all 7 days of operation

Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment. Ref: FOHMSP25

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